| In the National Numbering Plan, the 06-5 and 06-6 number ranges are reserved
for paging services. The KPN Telecom PSTN Paging Connect Service enables the paging numbers
of service providers to be dialled from fixed connections on the KPN Telecom network.
Retail service: Paging
With paging, the end user can receive sounds, digital messages or text messages, depending
on the subscription and type of pager.
The most important characteristics of paging are its excellent coverage - 99-100% - and
its ability to be used anywhere - the end-user equipment is radiation-free. The majority
of end users come from the emergency services and the public order/safety sectors.
Paging providers now also offer additional voicemail and e-mail services.
Wholesale service: Paging Connect
The KPN Telecom PSTN Paging Connect Service enables the numbers of a service provider
to be dialled by end users on KPN Telecom's fixed network. This means that the service
provider is able to offer its paging services to all of KPN Telecom's fixed subscribers.
Paging numbers are accessible from:
- KPN's fixed network (with Paging Connect)
- the networks of Dutch fixed and mobile operators (with the additional KPN Telecom PSTN
Premium Transit Connect Service)
- abroad (with the additional KPN Telecom PSTN Incoming International Telco Terminating
Connect Service)
Paging numbers:
- are not portable
- have 10 digits
- cannot be dialled with carrier (pre-)select
Additional Services
KPN Telecom PSTN Paging Customer Billing Service
This service arranges the billing of KPN subscribers for the service provider. Calls from
KPN subscribers to the service provider's paging numbers are included on the KPN Telecom
retail invoice. Customer Billing includes the registration and charging of the calls,
bill production and distribution and debt collection. The service provider chooses the
retail charge for its number ranges from a permitted set.
KPN Telecom PSTN Premium Transit Connect Service
The paging number range is added to this service as a destination so that it is reachable
from other Dutch fixed and mobile Telcos via the KPN Telecom network. The KPN Telecom
PSTN Premium Transit Connect Service is supplied to the calling party.
KPN Telecom PSTN Transit Handling Service
The paging number ranges are added to this service as a destination so that financial
settlement with the receiving party can be arranged for calls from other Dutch fixed and
mobile Telcos.
KPN Telecom PSTN Incoming International Telco Terminating Connect
Service
The paging number range is added to this service as a destination so that it is also reachable
from abroad.
| Responsibilities |
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The KPN Telecom PSTN Paging Connect Service is an originating service |
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KPN Telecom supplies this wholesale service to the service provider |
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The service provider makes a wholesale payment to KPN |
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The KPN subscriber is a customer of the service provider for the paging services |
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The service provider markets the services |
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The service provider markets the services |
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The service provider is responsible for the retail billing; this can also be outsourced
to KPN Telecom using the KPN Telecom PSTN Paging Customer Billing service. |
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If the service provider wants to purchase the Customer Billing service or open
its number ranges up to transit services, then it should inform KPN of the retail
charge, chosen from the permitted set, that must be applied to its number ranges |
| Quality of Service |
| The KPN Telecom PSTN Paging Connect Service is monitored round the clock
by network managers at KPN's National Service Monitoring Centre (LDBC). They watch
the quality of service 24 hours a day, 7 days a week. If problems occur despite this
monitoring, the KPN Telecom Wholesale Service Desk of LDBC provides assistance to
customers. The staff on the desk have the means to solve problems quickly. Depending
on the nature of the problem, KPN aims for a service restoration time of 2, 4 or 8
hours. |
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